Don Marti (dmarti) wrote,
Don Marti
dmarti

Equifax letter 2

(Equifax CEO Tom Chapman had his "Office of Consumer Affairs" reply
to my letter pointing out that my credit record is chronologically
impossible...with a form reply asking me to photocopy my driver's
license and Social Security card for them. Yeah, right. I really
shouldn't bother with these people any more, but here's my reply.)


December 2, 2002


Office of Customer Affairs
Equifax Inc.
PO Box 105139
Atlanta, GA 30348


Your letter makes it sound like I'm asking for your assistance with
something. I don't want your assistance. I offered you assistance.

Personally, I don't care if you want to charge people money to
tell them that I started working two years before I was born.
It's kind of funny, actually, since it makes your company look
like you don't know about the flow of time, events depending on
each other, and such. It gives everyone a chance to laugh at the
big dumb credit bureau, and that's a good thing.

As far as your request for photocopies goes, the last thing I'm going
to do is send you more personal information. Show that you can take
care of the information you have, first. If you don't care that
the information you sell is worthless, I can't care about it for you.

It astonishes me that so many people spend so much time worrying
about their credit ratings, when your company is so careless with
its product. Fix it or not, I don't care.

Sincerely,



Donald B. Marti Jr.
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